Test & Tag Training Frequently Asked Questions

Enrolment is easy! You can enrol online with our ‘Find a Course’ link that’s located on every page - all you need to do is simply choose a location and date. Alternatively, you can make a booking by calling us directly on 0800 111 779.

There are no pre-requites required to undertake our test and tag course. Likewise, you don’t need to have any kind of electrical background or qualifications, as our course will teach you everything you need to know, starting from the basics. The majority of our students actually have no electrical background at all.

Our Online Course contains exactly the same content as our face-to-face training - it's just simply been adpated to work with our online learning platform. We will teach you how to properly test and tag according to Australian Standards AS/NZS 3760, and sucessfull students will be considered a 'Competent Person' and issued a certificate. 

Students will access all the content via our state-of-the-art online learning modules, and assessment will take place in our virtual classroom led by one of our experienced test and tag trainers. Take a look at our course information infographic for a full explaination. 

Unlike other companies that require you to re-sit the course a year later, our test and tag course will equip you for life. That means once you have succesfully completed the course, you won't need to renew your training ever. If you feel that you do need to refresh your skills, we have an online refresher course which is ideal for this.

The course consists of 1 day of face-to-face training, starting from 8:00am and finishing at approximately 4:30pm.

The Online Course is more self-paced when compared to traditional classroom training, but we find that majority of our students require aproximately 6-7 hours to complete the course. The theory part of the training is self-paced and we find that most students allow about 2-3 hours for this. The practical session is more structured as it is led by our instructor, and will take 3 hours. 

We have a number of different trainers, all of which are test and tag industry professionals with many years of experience. In addition, they’re all very friendly, approachable and make the training an enjoyable experience. Whatever your reason for the doing the course is, we guarantee our trainers will give you all the knowledge and skills required to successfully test and tag. 

The morning session will predominately focus on the theory required to test and tag, while the afternoon consists of practical hands-on training. All of our classes are kept to a maximum of 12 people so that everyone in the room can get individual time and support from our trainer. Upon completing the course, you should be completely comfortable at testing and tagging on your own. 

The Online Course is split into two parts, theory and practical, similar to the face-to-face training. Initally, we will send you login details to access our online learning platform. This is where you will complete the theory learning part of the course - this is made up of multiple choice questions, and interactive quizzes.

Next is the practical training session. We will send you a link to join our virtual classroom, where our expert trainer will guide you via video. They will instruct you on how to opperate a PAT tester, and ask you to perform a variety of tests and record results. 

View our infographic on how our online test and tag structure works.

In Order to enrol in our Test and Tag Course students must be at least 18 years old. Should we deem it necessary we may request proof of age.

Absolutely! You can easily select your preferred training date and location by visiting our website. Complete your booking online by simply choosing the date and location that suits you best. Alternatively, you can reach out to our friendly team at 1300 848 302, and they'll be more than happy to book a spot for you.

Our Online Course covers both theoretical and practical aspects of test and tag training. To ensure a comprehensive learning experience, it's mandatory to have access to a PAT Tester for hands-on training. If you don't already have one, no worries! You can buy a PAT Tester from us at Appliance Testing Supplies to enhance your learning and practical skills during the course.

Certainly! We're committed to your ongoing success. On the day of the course, each student receives a comprehensive training manual that they can take home. This manual covers all the course content and more, serving as a handy reference whenever you need to refresh your concepts.

Furthermore, our website and YouTube channels host a wealth of resources that are accessible at any time. Whether you want to get the latest test and tag updates or want to quickly get help with testing a particular appliance. We have heaps of videos and blog content covering a bunch of topics.

Additionally, we offer lifetime technical support once you've completed the course. If you ever encounter challenges or have questions related to testing and tagging, feel free to reach out to us anytime. We're here to assist you on your journey.

Our trainers are experts in the field of Testing and Tagging with extensive qualifications and hands-on experience. Not only are they seasoned professionals, but they also possess a strong background in teaching. Rest assured, our trainers are well-versed with the latest test and tag regulations and best practices for appliance testing and tagging across various environments. They are dedicated to imparting their knowledge and expertise to ensure you receive the highest quality training available.

• Students who wish to transfer their booking for a later course must do so at least 5 days prior to their scheduled course date; in this case course fees will be transferred to the next course.
• Students are only permitted to transfer on one occasion. An administration fee of $50 + (GST) will be applied for any further transfers unless applicable to any of the above reasons.
• No refund will be given for withdrawal after the course has commenced.

You’ll have the peace of mind knowing that we'll be there when you need us, whether it's by phone, email or in person. Every single student taught by Test & Tag Training receives free lifetime technical support, no matter what kind of course you completed. Guaranteed. We want to ensure we're making people's jobs easier by offering dependable service and expert advice when you need it most.

If you have more than five people that need training, we can in fact offer a group discount. Please call 0800 111 779 if you would like to discuss training options.

Yes, we certainly can! We have provided onsite test and tag training for some of the largest companies in Australia and have worked with hundreds of smaller businesses in a wide variety of industries. If you would like to discuss how we can put together a tailored training option for your company, please contact us.

For onsite training, a minimum of 6 and a maximum of 12 participants are required.

To ensure that you have secured your booking for a course, please note that payment must be received no less than 5 working days prior to the course start date. In case the course is cancelled or postponed for more than 4 weeks, we will refund all fees.

For more information, please visit our student information page.

Regarding cancellations, if a course is cancelled or postponed by more than 4 weeks, all fees will be refunded. To withdraw from a course and receive a full refund, contact our administration office at least five working days before the course starts. If you withdraw within five working days up to 24 hours before the course begins, a 50% refund is available. No refunds are possible for cancellations within 24 hours or for no-shows on the course day. If full payment hasn't been received and a cancellation occurs, EXELTest&Tag Pty Ltd may seek to recover 100% of the course fees.

Online courses are considered commenced once you log in, and no refunds apply.

Refunds will be handled case by case, processed by the Finance and Accounts Department, and based on the original payment method. Refunds take 5 to 10 working days to process and are documented in the student and financial systems. Disputes will be resolved per our Complaints and Appeals policy.

Test & Tag Training firmly believes in providing a safe and supportive learning environment for its students. In case a student has any complaints or concerns, they have the right to raise them and expect that every effort will be made to resolve the issue in accordance with the institution's policy. The complaint or appeal may be presented informally or in writing, and the student should not fear any prejudice, victimization, or reprisal for doing so.

To lodge a complaint or provide feedback, please email admin@testandtagtraining.co.nz

Completing a Test and Tag Course offers several advantages.

• Firstly, it enhances safety awareness. This course equips you with the knowledge and skills to inspect electrical appliances and equipment for potential hazards, reducing the risk of accidents such as electric shocks and fires at your workplace.
• Secondly, it broadens your career prospects. Many businesses and organisations require individuals who can regularly assess and label their electrical devices to ensure a safe working environment. By completing this course, you become a competent person which is a requirement to conduct any testing and tagging.
• And Lastly, if you are looking to start your test and tag businesses it’s best to upskill and know about the test and tag regulations that can be done through our nationally accredited course.

Students will receive both a digital and a physical certificate.